Terms of Service

Last updated: January 2026

These Terms of Service (“Terms”) govern your access to and use of Content Eleven (“Content Eleven”, “we”, “our”, or “us”), including our website, applications, and related services (collectively, the “Service”).

By accessing or using Content Eleven, you agree to be bound by these Terms.

1. Use of the Service

You may use Content Eleven only in compliance with these Terms and all applicable laws and regulations.

You are responsible for:

  • All activity that occurs under your account
  • Maintaining the security of your login credentials
  • Ensuring that content you upload or publish complies with applicable laws and the rules of connected platforms (such as Instagram and Facebook)

You agree not to misuse the Service or attempt to access it using unauthorised methods.

You also agree not to use the Service to upload, publish, or distribute content that is unlawful, harmful, or violates the rights of others.

2. Accounts and Access

To use certain features of Content Eleven, you may be required to create an account.

You agree to provide accurate and up-to-date information and to keep your account details secure. You are responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or misuse the Service.

3. Content

You retain ownership of any content you upload to Content Eleven.

By using the Service, you grant Content Eleven a limited, non-exclusive licence to process, store, and display your content solely for the purpose of providing and improving the Service.

You are responsible for ensuring that you have the necessary rights and permissions to upload and use any content, including images, text, and templates.

4. Third-Party Platforms

Content Eleven integrates with third-party platforms, including social media services.

Your use of those platforms is governed by their own terms, policies, and agreements. Content Eleven is not responsible for changes, limitations, outages, or actions taken by third-party platforms.

5. Plans and Billing

Some features of Content Eleven may require a paid subscription.

Pricing, billing cycles, and plan details are described on our website. We may update pricing or plan features from time to time, with notice where required by law.

Unless otherwise stated, fees are billed in advance and are non-refundable.

6. Availability and Changes

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation.

We may modify, suspend, or discontinue parts of the Service at any time as we improve or evolve the product.

7. Termination

You may stop using Content Eleven at any time.

We may suspend or terminate your access to the Service if you violate these Terms, misuse the Service, or engage in unlawful activity.

8. Disclaimer

The Service is provided on an “as is” and “as available” basis.

Content Eleven makes no warranties, express or implied, regarding uninterrupted availability, error-free operation, or results obtained through the use of the Service.

9. Limitation of Liability

To the maximum extent permitted by law, Content Eleven shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Service.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date at the top of this page.

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of France, without regard to conflict of law principles.

12. Contact

If you have any questions about these Terms, you can contact us at:

hello@contenteleven.com